Docsvoxioagent 2.0.0

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Sends the call down a different path based on a value, like an AI decision’s yes or no.

Type: conditional.

What it does

  1. Reads the first value named in input_variables from the call's state.
  2. Compares it, as lower-case text with spaces trimmed, to each key in mappings. A yes/no value reads as "true" or "false".
  3. Goes to the matching path's step (or steps, if the path is a list).
  4. If nothing matches it takes the default path. With no default it follows its next, and with neither it stops there.

In the editor each path is a dot on the card; drag from it to the step it leads to. Paths show the step they go to.

Settings

Everything goes in the step's parameters. In the editor, click the step to open its settings.

input_variables{ name: type }
In the editor: Decide on. Something an earlier step decided, like End the call. Default: {"hangup":"bool"}.
mappings{ value: step | step[] }
In the editor: Paths. One path per answer. Connect each path to the step it leads to. Default: {"true":"","false":""}.

Examples

Yes or no

End the call or keep listening:

{
"type": "conditional",
"parameters": {
"input_variables": {
"hangup": "bool"
},
"mappings": {
"true": "goodbye",
"false": "ask_for_input"
}
}
}

Several answers and a default

Route by intent:

{
"type": "conditional",
"parameters": {
"input_variables": {
"intent": "str"
},
"mappings": {
"book": "booking",
"cancel": [
"cancel_reply",
"notify"
],
"default": "ask_for_input"
}
}
}

Next steps