Docsvoxioagent 2.0.0

Build your agent

Filler

Plays a short “one moment…” so the caller isn’t left in silence while a slow step works.

Type: random-speak-out.

What it does

  1. Rolls a chance from variance: at 1 it always speaks, at 0.5 about half the time, at 0 never.
  2. If it speaks, picks one of phrases at random and says it.

Start a Filler side by side with the slow step (list both in the previous step's next), not before it, or the caller waits for the filler too.

Settings

Everything goes in the step's parameters. In the editor, click the step to open its settings.

phrasesstring[]
In the editor: Phrases. One is picked at random each time. Default: ["One moment…","Let me check that."].
variancenumber
In the editor: Chance to speak (More tab). How often it says anything, from 0 (never) to 1 (every time). 0.5 speaks about half the time. Default: 1.

Examples

Cover a slow lookup

Start it beside a slow step so the caller hears something straight away:

{
"type": "random-speak-out",
"parameters": {
"phrases": [
"One moment…",
"Let me check that.",
"Sure, just a second."
],
"variance": 0.8
}
}

Next steps