# When the caller goes quiet

> Nudge the caller when they stop talking, and decide how often.

Source: https://voxio.in/docs/turn-taking-quiet · voxioagent 2.0.0 · Index: https://voxio.in/docs/llms.txt

- `inactivity` (boolean): **Nudge when the caller goes quiet**. Say something if the caller goes quiet. Default: `false`.
- `inactivity-metadata` (object): **Nudge**. What the agent says, and how often. Only used when `inactivity` is on. Fields: `message` (What to say), `time-period` (After, ms), `max-times` (At most, times), `interruption-type` (If the caller talks over it). Default: `{"time-period":1000,"max-times":3,"inactivity-type":"static","message":"Are you still there?","interruption-type":"full","interruption-metadata":{}}`.

```js
await voxio.flows.update(flowKey, {
  runtime: {
    "inactivity": true,
    "inactivity-metadata": { "message": "Are you still there?", "time-period": 6000, "max-times": 2, "interruption-type": "full" },
  },
});
```

> **Tip**
>
> Keep `time-period` above a few seconds: people pause to think, look things up or read a number.

## Next steps

- [Turn-taking](https://voxio.in/docs/turn-taking.md): reply timing.